Acceptable Use Policy

Last updated 7 September 2026 · Forms part of the Terms of Service.

This policy exists so that one customer cannot degrade the Service for everyone else, and so that we are not compelled to host content we should not.

1. You must not

1. Upload data you do not have the right to process, including material subject to a confidentiality obligation you would be breaking, or personal data you have no lawful basis to share.
2. Upload special-category personal data (health, biometric, racial or ethnic origin, political opinions, religious beliefs, trade union membership, sex life or sexual orientation), payment card numbers, or government identity numbers. The Service is not designed for them and we do not want them.
3. Use the Service to build a competing price-comparison, benchmarking or data-resale product from other parties' pricing.
4. Attempt to access another customer's data, probe or test our security without written authorisation, or interfere with the Service's operation.
5. Circumvent usage limits, including by creating multiple accounts to obtain additional free allowances, or by sharing one account across separate legal entities.
6. Resell, sublicense or provide the Service to third parties as if it were your own, without a written reseller agreement with us.
7. Use the Service for anything unlawful, or to facilitate anti-competitive conduct such as coordinating prices with a competitor.
8. Upload malware, or content that is defamatory, harassing or otherwise unlawful.
9. Automate the web interface to bypass the API and its rate limits. If you want automation, use the API.

2. Fair use of the API

The API is rate limited per key. Sustained traffic well beyond your plan's document allowance, or patterns that look like an attack, may be throttled or blocked. If you need higher limits, ask — we would rather raise your limit than cut you off.

3. Security research

We welcome good-faith reports. Email privacy@sprosimo.net with details and give us reasonable time to fix an issue before disclosing it. Do not access data that is not yours, do not degrade the Service for others, and do not run automated scanning against production without asking us first. We will not pursue researchers who follow this.

4. Artificial intelligence

Where you enable optional model-assisted processing using your own provider key, you remain responsible for complying with that provider's usage policies, and you must not use the Service to generate content prohibited by them.

5. What we do if you breach this

Depending on severity we may contact you, throttle the account, suspend it, or terminate it. Where it is practical and lawful we will contact you first and give you a chance to put it right. For anything unlawful or actively harmful we may act immediately.

Suspension for breach does not entitle you to a refund of the affected period.

6. Reporting misuse

Email support@sprosimo.net.